# Help Center

Find the support you need - from community forums to dedicated account managers.

### Discord Community

Join hundreds of agency owners and video professionals. Ask questions, share workflows, and get tips from the community.

[Join Discord](https://discord.gg/aJmwBWtZRA)

### Email Support

Reach our support team directly. We typically respond within 24 hours on business days.

contact@timeliner.io

Pro plan and above

### WhatsApp Support

Get real-time support via WhatsApp with faster response times and direct access to our team.

Elite plan

### 1-on-1 Onboarding

A dedicated onboarding session with a Timeliner expert to set up your workspace and train your team.

### Video Courses

Step-by-step video tutorials covering everything from workspace setup to advanced workflows.

[Browse Courses](/content/learning/index.html)

## Frequently Asked Questions

### How do I get started with Timeliner?

### What support channels are available?

### Can I migrate from Frame.io or ClickUp?

### Is there a knowledge base or written documentation?

### What are the typical response times for support?

### How do I report a bug or request a feature?