Help Center

Find the support you need - from community forums to dedicated account managers.

Discord Community

Join hundreds of agency owners and video professionals. Ask questions, share workflows, and get tips from the community.

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Email Support

Reach our support team directly. We typically respond within 24 hours on business days.

contact@timeliner.io

Pro plan and above

WhatsApp Support

Get real-time support via WhatsApp with faster response times and direct access to our team.

Elite plan

1-on-1 Onboarding

A dedicated onboarding session with a Timeliner expert to set up your workspace and train your team.

Video Courses

Step-by-step video tutorials covering everything from workspace setup to advanced workflows.

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Frequently Asked Questions

How do I get started with Timeliner?

What support channels are available?

Can I migrate from Frame.io or ClickUp?

Is there a knowledge base or written documentation?

What are the typical response times for support?

How do I report a bug or request a feature?